Riverwood Group LLC ("Riverwood Group LLC," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, maintain, and disclose information from users ("User" or "you") of our website www.RiverwoodGroupLLC.com ("Site") and all products and services offered by Riverwood Group LLC (collectively, "Services").

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By using our Site and Services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

Personal Identification Information

We may collect personal identification information from Users in various ways, including but not limited to:

• When Users visit our Site or use mobile applications.
• Registering on the Site.
• Filling out forms on our Site.
• Opening and responding to our emails or text messages.
• Interacting with our advertising and applications on third-party websites and services.

Users may be asked for information such as:

• Name
• Email address
• Mailing address
• Phone number
• Social Security Number (SSN)
• Business information (e.g., Business name, Employer Identification Number (EIN), size, type)
• Financial information (e.g., Bank statements, credit card statements, personal and business credit history, payment history, tax information, bank account details)

We collect information on the beneficial owners of our business customers solely for identity verification purposes, in compliance with U.S. Government regulations aimed at preventing financial crimes.Users may visit our Site anonymously, but refusal to provide personal identification information may prevent engagement in certain Site-related activities.Non-Personal Identification InformationWe may collect non-personal identification information about Users when they interact with our Site. This may include:

• Browser type
• Device type
• Operating system
• IP address
• Internet service provider
• Clickstream data (e.g., pages visited, time spent on the Site, search queries)

This information is collected to help us improve our Site and user experience.Cookies & Tracking TechnologiesWe use cookies, tracking pixels, and similar technologies to enhance the user experience. These may be used to:

• Personalize your experience
• Analyze site traffic
• Measure advertising performance
• Remember preferences and settings

Users can adjust their browser settings to refuse cookies, but some parts of the Site may not function properly.

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‍2. How We Use Your Information

‍Riverwood Group LLC collects and uses Users' information for the following purposes:

1. To Process Applications & Provide Services – We use personal and financial data to assess financing eligibility and facilitate funding.
2. To Improve Our Services – Analyzing how Users interact with our Site allows us to optimize our Services.
3. To Communicate with Users – We may use contact information to send updates, respond to inquiries, and provide customer support.
4. For Marketing & Promotional Purposes – We may send emails, SMS, or display ads based on your interactions with our Site (Users may opt-out anytime).
5. To Ensure Compliance & Security – Your information may be used to detect fraud, comply with legal obligations, and protect our platform.

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3. How We Protect Your InformationWe implement appropriate data security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information. This includes:

1. Encryption of Sensitive Data – We use industry-standard encryption to secure all personally identifiable and financial information.
2. Secure Servers and Firewalls – Our systems are protected with advanced security measures to prevent unauthorized access.
3. Access Controls and Authentication Protocols – Only authorized personnel have access to sensitive data.
4. Regular Security Audits and Updates – We continuously monitor and update our systems to protect against potential threats.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

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‍4. How We Share Your Information

‍We do not sell, trade, or rent Users’ personal identification information to others. However, we may share your information under the following circumstances:

1. With Service Providers & Partners – We may share information with third-party service providers that help us operate our business, such as financial institutions, fraud prevention services, and analytics providers.
2. For Legal & Compliance Reasons – We may disclose information if required by law, subpoena, or regulatory authority.
3. For Business Transfers – If Riverwood Group LLC is involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction.
4. With Your Consent – In cases where we need to share personal data for purposes not covered by this policy, we will obtain your explicit consent.

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5. Third-Party Links & Services

‍The Site may contain links to third-party websites or services. Riverwood Group LLC is not responsible for the privacy practices or content of these third parties. We encourage Users to review the privacy policies of external sites before providing any personal information.

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‍6. Your Choices & Opt-Out Options

‍You have control over your information and how it is used. Your options include:

1. Opting Out of Marketing Communications – Users can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any email.
2. Blocking Cookies – Users can modify their browser settings to refuse cookies, though this may impact website functionality.
3. Requesting Access or Deletion – Users can request a copy of their personal data or request that their data be deleted by contacting us.

To exercise any of these rights, please contact us at info@RiverwoodGroupLLC.com.

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7. SMS Privacy & Data Protection‍

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Riverwood Group LLC respects your privacy and is committed to protecting your personal information. If you opt in to receive SMS messages from us, your phone number and related data will only be used for account updates, alerts, and customer service communications. We do not sell, share, rent, or distribute your SMS opt-in information to any third parties. Message frequency may vary, and standard messaging/data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact our support team at (305) 203-1648.

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‍8. Changes to This Privacy Policy

‍We may update this Privacy Policy from time to time. If significant changes are made, we will notify Users via:

• A prominent notice on the Site
• An email notification (if applicable)

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The Effective Date at the top of this page reflects the latest version. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

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‍9. Contact Information

‍If you have any questions about this Privacy Policy, or need to make a request regarding your data, please contact us:

‍Email: info@RiverwoodGroupLLC.com

Call: ⁦+1 201-279-5292

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Riverwood Group LLC

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